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Shipping & Returns

christmas-cutoff-2017

Shipping

We offer FREE Shipping on orders over $100 (CDN) to all addresses in Canada.  Our Continental US Customers can enjoy FREE Shipping on orders over $150 (USD).  For orders less than $100, please see our flat shipping rates below. (Applicable to Online orders only) 

Our flat rate shipping is simple and very cost effective, especially if you are ordering multiple items. Our one time only charge (per order) is: Ontario $12.00, Canada (outside Ontario) $15, and continental United States $20. 

While we primarily ship within continental North America, we can ship to virtually any address in the world. Please Contact Us and let us know your address and the item or items you wish to order, and we will get back to you with an accurate quote for shipping to your destination.

Returns Policy

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.We cannot guarantee a refund on items sent back without prior approval.

You may return any new, unopened items within 30 days of delivery for a full refund. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). For any other reason, return postage will be the responsibility of the customer. We do not charge any re-stocking fees.

 

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